Frequently Asked Questions
1. What is a reward code?
2. How can I get a reward code?
3. What happens when I redeem a reward code?
4. Do reward codes expire?
5. When will I receive my reward?
6. Do I need to activate my reward card?
7. Will my reward card expire?
8. How do I check the balance on my card?
9. What if I have other questions?
1. What is a reward code?
A reward code is a 16-character alpha-numeric code that is given to recipients as part of an incentive or reward program.
2. How can I get a reward code?
Reward codes are purchased and distributed by your program sponsor. You cannot purchase a reward code.
3. What happens when I redeem a reward code?
You get to choose from a selection of prepaid reward card products approved by your program sponsor. Your reward card is then delivered to you via US Mail or email.
4. Do reward codes expire?
Yes. Your program sponsor determines an expiration date when purchasing the reward codes. Reward codes cannot be redeemed after the expiration date. Please check with your program sponsor if you do not know when your code expires.
5. When will I receive my reward?
Plastic/physical reward cards are typically received in 7-10 business days. Virtual/eGift reward cards are typically received within hours.
6. Do I need to activate my reward card?
Yes. For Visa and Mastercard plastic/physical cards, go to www.omnicard.com/cards. For Plastic Merchant Cards, follow the instructions on the carrier or card. For Virtual/eGift cards, follow the instructions that were received in your email.
7. Will my reward card expire?
Visa and Mastercard reward cards expire. Check the date on your card for the expiration date. Merchant Cards typically do not expire.
8. How do I check the balance on my card?
For Merchant Cards, check the balance at the merchant’s provided website or phone number. For Visa and Mastercard reward cards, go to www.omnicard.com/cards.
9. What if I have other questions?
Contact your program sponsor with any other questions you may have about your reward code.
The OmniCard Mastercard® Reward Card and OmniCard Mastercard Virtual Reward Account are issued by MetaBank, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Use your Debit Mastercard everywhere Mastercard debit cards are accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Terms, conditions and expiration apply. See Cardholder Agreement.
MAX Mastercard Prepaid Card is issued by MetaBank, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Can be used at select merchants where Debit Mastercard is accepted, see website below. Card valid through expiration date on card front, funds do not expire and may be available after card expiration date, fees may apply. Card terms and conditions apply, see MyPrepaidCenter.com/site/Mastercard-max.
Happy Card is issued by MetaBank, N.A., Member FDIC.
The OmniCard Canada Visa Card is issued by Peoples Trust Company pursuant to license by Visa Int. *Trademark of Visa International Service Association and used under license by Peoples Trust Company. No cash access or recurring payments. Card can be used everywhere Visa debit cards are accepted. Terms, conditions and expiration apply.
The OmniCard Canada Visa Card est émise par la Compagnie de Fiducie Peoples, en vertu d’une licence de Visa Int. *Marque de commerce de Visa International Service Association et utilisée sous licence la Compagnie de Fiducie Peoples. Aucun accès en espèces ou paiements récurrents. La carte peut être utilisée partout où les cartes de débit Visa sont acceptées. Les termes, conditions et expiration s'appliquent.